BOOKING

To book all treatments, please call the Spa directly or by email.

ARRIVALS

We recommend that you arrive at least 15 minutes prior to your appointment time so we can ensure you are comfortable, prepared, and receive your full treatment time. Please note that late arrivals cannot receive an extension for their treatment time and the full treatment price will apply.

MEDICAL CONDITIONS

If you have any medical conditions or are past 12 weeks of pregnancy, we advise you to consult a doctor before undertaking treatments. Please inform your therapist of any allergies that you suffer from or medication that you are taking as it may affect your course of treatment.

WE ARE FAMILY FRIENDLY

Families and supervised children are welcome in and around both pool areas.

VALUABLES

Lockers are provided in the pool area (£1 deposit required) but is the responsibility of the individual to look after their own valuables. The spa does not accept responsibility for any lost valuables during spa treatments.

CANCELLATION

There is a 24 hour cancellation policy on spa treatments, please allow enough time to reschedule if you think you may not be able to make it, as no shows will be charged at the full amount. The cancellation policy for spa packages is 48 hours and a 100% deposit at the time of booking on all spa packages is required.

DISCOUNTS

We offer a 10% Emergency Services discount on all spa treatments. (excluding packages). Subject to availability.